APPOINTMENTS
BOOKING AN APPOINTMENT
We welcome you to complete a referral form through our website. This provides us with the initial information we require to ensure you are a good fit for our service. Our priority is to ensure that we have the expertise to assist you with your unique situation and to help meet your needs.
Once we receive your additional information, we will generally complete an intake phone call to obtain some further information. This is completed by one of our clinicians. This enables us to ensure we can place you with the most appropriate clinican to meet your needs.
During this time, we will also be able to advise if the particular service you require has a waitlist or not, and it assists us to triage your referral according to your needs.
If you are placed on a waitlist, we then have an understanding of your needs and can provide you with additional support during this time if relevant.
For your first appointment, please bring any relevant reports or information with you.
QUESTIONS?
Still have any questions, please do not hestiate to contact us.
REFERRALS
You are welcome to self-refer to our service. Referrals from doctors and third parties are also welcome but not required. Complete our referral form here.
HEALTH INSURANCE, MEDICARE, NDIS
Most health funds recognise occupational therapy, psychology and exercise physiology, and Medicare rebates may be available to some if a referral is included in your GP Care Plan.
Plan and Self-Managed NDIS plans are also welcome.
WHAT TO EXPECT WHEN YOU ENGAGE OUR THERAPY SERVICES
Once we receive a referral, we review the information to ensure we have therapists with the appropriate qualifications and knowledge to best meet your needs and ensure positive outcomes. If we are the right team for you, we will advise you that you will be offered an appointment or added to our waitlist.
Occupational Therapy and
Exercise Physiology:
Initial Assessment
Our occupational therapists will complete an initial assessment to identify what areas you would like help with and then they will develop a plan to help you reach your goals.Follow-up or Referral
We will then book you in for further appointments with our occupational therapists, exercise physiologist or refer you to our qualified therapy assistants, to ensure you reach your goals quickly and effectively.
We will work as a team to ensure the best outcomes for you.
Psychology:
Initial Assessment
Our Psychologist will complete an initial appointment and obtain a history of your concerns and goals. During this appointment, you will develop a plan for future sessions and how to best meet your goals moving forward.